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Frequently Asked Questions About FINTRX


As a leading family office and registered investment advisor (RIA) data intelligence solution, FINTRX provides users with real-time data on thousands of family offices, RIAs and private wealth contacts. Given the extensive capabilities of our platform, it is natural for users to have questions about how to get the most out of our data and features. In this blog post, we'll answer some of the most frequently asked questions about FINTRX, including how our data is sourced, how to find potential clients and prospects and how to integrate our data into your existing workflow, among others. Whether you're new to FINTRX or a seasoned user, this post will provide valuable insights into how to leverage our platform to achieve your specific investment goals.

Frequently Asked Questions About FINTRX

1. What is FINTRX, and what does it do?

FINTRX is a premier family office and registered investment advisor (RIA) data intelligence platform that provides credible and updated private wealth data and research to help asset-raising professionals grow their businesses and connect with like-minded individuals and investors. FINTRX data covers nearly 4,000 family offices, 20,000+ family office contacts, 40,000+ registered investment advisor entities and 850,000+ registered RIA reps/contacts.

Our database provides detailed profiles of each family office and RIA, including contact information, investment preferences, portfolio holdings, asset allocation and much more, allowing users to connect with the right prospects and ultimately make informed investment decisions. Equipped with 375+ search filters, FINTRX allows you to seamlessly track where family office and investment advisor capital is flowing, uncover allocation trends, break down investments by sector & size, understand future investment plans and much more. 

Why FINTRX is a Must-Have Tool for Asset-Raising Professionals (CTA)

2. How many employees work at FINTRX?

As of January 2024, the FINTRX team is made up of approximately 100 in-office employees, but we are growing at a pace faster than ever before. Our team is passionate, dedicated and constantly seeking new talent to join our ranks. In addition to our in-office team, we have an additional 75+ person data and research team who tirelessly works to update and expand our dataset. Their efforts ensure our clients have access to the most accurate and comprehensive information in the private wealth market.

Our commitment to fostering a positive and inclusive work environment has been recognized by Combarably's Best Company Culture list for 2023. This prestigious accolade highlights our dedication to creating a workplace where collaboration, innovation and personal growth are encouraged and celebrated. If you or someone you know is looking to be a part of our team, we encourage you to check out our current openings


3. What types of family office and RIA data does FINTRX provide?

FINTRX is designed to deliver a comprehensive view of the private wealth industry, comprised of comprehensive information on family offices, registered investment advisors, broker dealers and other financial institutions worldwide. This includes a wide range of information such as contact details, investment preferences, assets under management, geographic focus and background information on key decision-makers.

FINTRX provides insights into the investment strategies and asset allocation preferences of family offices and RIAs which can be used to develop more targeted marketing and outreach strategies. Additionally, our advanced filtering and search capabilities allow users to easily find and target prospects based on specific criteria including asset size, geographic location and more. FINTRX data is a powerful resource that helps our users extract maximum value from their investment advisor data and build successful, long-term relationships with those in the private wealth space. 

In terms of family offices, we cover both single and multi-family offices, with nearly 4,000 family office entities and 20,000 family office decision-makers. For registered investment advisors, we have 850,000 RIA reps (contacts) and nearly 40,000 RIA firms. We also provide data intel on broker dealers, private funds advised, 13F security holdings and more.

Plus, we are thrilled about the latest addition to the FINTRX Registered Investment Advisor (RIA) Platform: Private Wealth Groups. This new dataset offers users unprecedented access to accurate information and valuable insights on 13,000+ private wealth teams operating within wirehouses & aggregator networks, all in one unified, powerful interface.

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4. How does FINTRX collect its family office and registered investment advisor data?

FINTRX is committed to providing comprehensive and accurate data on family offices, registered investment advisors, and other financial institutions. To achieve this, FINTRX employs a multi-faceted approach to data collection and curation. FINTRX data is powered by millions of sources, both public and private, which are updated and verified daily by our 75+ person research team as well as a team of experienced data scientists. These researchers use their expertise and knowledge to manually verify and validate the data, ensuring that it is accurate and up-to-date.

FINTRX uses a combination of proprietary research, data partnerships and machine learning algorithms to collect and curate our data. By partnering with external data providers, we amplify our data coverage and precision, tapping into additional sources and insights that may otherwise remain undiscovered. Sophisticated algorithms scour and assess publicly available data, pinpointing patterns, trends and connections among various data points. This holistic approach enables FINTRX to offer its users the most comprehensive and precise data available in the market. 


5. How can I use FINTRX to find potential clients and prospects?

FINTRX provides a comprehensive database of family offices and registered investment advisors that you can use to identify potential clients and prospects. Below are just some of the steps you can take to find suitable prospects:

Define Your Ideal Client: Identify the characteristics of your ideal client, such as asset size, investment preferences, geographic location and other relevant factors.

Use Search Filters: Use FINTRX's 375+ filtering and search capabilities to find prospects that meet your specific criteria. Filter by investment preferences, asset size, region and other factors to identify prospects that are a good fit for you and your business.

Review Individual Profiles: Once you have identified potential prospects, review their profiles to learn more about their investment approach and preferences, as well as their background and experience.

Use The 'Potential Associates' Feature: Use FINTRX's potential associates feature to identify potential connections between different firms and individuals. This can be a great way to expand your network and potentially uncover new business opportunities.

Set Up Alerts: Set up alerts and notifications based on your search criteria, so you can be notified when new prospects that meet your criteria are added to the FINTRX database. This is very helpful for staying up-to-date on potential clients and prospects.

FINTRX provides a powerful platform for identifying and targeting potential clients and prospects. By leveraging FINTRX's advanced features and algorithms, you can quickly identify the most promising prospects and focus your efforts on building relationships with those individuals. 

Learn More: How Financial Professionals Use FINTRX Data


6. How does FINTRX ensure data privacy and security?

At FINTRX, we take data privacy and security very seriously. We understand that our users rely on us to provide them with accurate and confidential data, and we are committed to maintaining the highest standards of data privacy and security. To ensure data privacy, we comply with GDPR and have strict data privacy policies in place. We maintain the confidentiality of all our data and only provide access to authorized users. Our team understands the sensitivity of the data we provide and is trained to handle it with the utmost care and discretion.

Regarding data security, we use industry-standard security measures to protect our data against unauthorized access, loss or theft. We use encryption and multi-factor authentication to prevent unauthorized access to our data, and we constantly monitor our systems for potential security threats. Our team also rigorously tests our systems and processes to identify any vulnerabilities or potential security risks, which we address proactively. We continuously evaluate and improve our security measures to ensure we maintain the highest level of data security.

At FINTRX, we are committed to providing our users with the highest level of data privacy and security. If you have any questions or concerns about our data privacy and security measures, please do not hesitate to reach out to our customer support team.


7. How can I integrate FINTRX data into my existing workflow and systems?

There are multiple ways to integrate FINTRX data into your existing workflow and systems. Firstly, we offer integrations with leading CRM platforms such as Salesforce, HubSpot, Navatar and Snowflake, among others. These integrations enable you to seamlessly integrate our data into your existing workflow and systems. With our Salesforce integration, for example, you can access FINTRX's family office and RIA data directly within Salesforce, streamlining your workflows, saving time and enhancing your data insights. Additionally, we've recently launched a new feature, FINTRX 360, a cutting-edge data integration with LinkedIn aimed at enriching your networking experience and making your workflow more seamless between LinkedIn and the FINTRX platform.

FINTRX also provides API access for custom integrations and data exports. This allows you to access our data in real-time and customize data exports based on your specific needs. You can also download our data in formats such as CSV or Excel and manually import it into your existing workflow and systems. Our team is dedicated to helping you integrate FINTRX data into your existing workflow and systems in the most effective way possible. 


8. Can you tell me more about your customer support and training offerings?

At FINTRX, we pride ourselves on providing exceptional customer support and training to help you get the most out of our platform. Our customer support team is available daily to answer any questions you may have via email, phone and chat. For new users, we offer personalized onboarding and training sessions to ensure you have a smooth and successful experience with FINTRX. Our team will walk you through the platform's features and functionalities, as well as provide best practices for using our data to achieve your specific investment goals.

Additionally, our customer support team provides regular webinars and thought-leadership content to help you stay up-to-date on the latest trends and insights in the family office and RIA ecosystem. We are dedicated to empowering our users with the knowledge and resources needed to make informed investment decisions and ultimately to succeed with FINTRX. 

FINTRX CTA-Jan-09-2024-10-30-56-9511-PM

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